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The Official SaaStr Podcast: SaaS | Founders | Investors

The Official SaaStr Podcast: SaaS | Founders | Investors

Jason M. Lemkin 🦄 · Business · EN

This podcast features interviews with prominent SaaS operators and investors, focusing on strategies for scaling from zero to $100 million ARR, hiring, and investor metrics. It is designed for SaaS founders and investors seeking actionable advice for success in the industry.

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Episodes (Page 34)

SaaStr 230: SaaStr 230: AWS VP Sandy Carter on Customer Success at Scale
May 2, 2019 · 22:33
✨ Customer obsession, not just focus, is key to innovation and success.
22:33
SaaStr 229: The 2 Most Important Numbers For Your SaaS Business, Why You Should Not Have VPs Until $5m in Revenue & How To Manage Top Of Funnel Efficiently But Aggressively with Manny Medina, Founder & CEO @ Outreach
Apr 29, 2019 · 27:29
✨ The two most important numbers for SaaS are ARR and CAC.
Manny Medina
27:29
SaaStr 228: Twilio CEO Jeff Lawson and Glitch CEO Anil Dash on the Secrets to Building a Billion in ARR and Being an Ethical leader.
Apr 25, 2019 · 24:34
✨ Discusses building to $1 billion ARR and the ethical responsibilities of leaders.
24:34
SaaStr 227: Why Deal Size In The Early Days Does Not Matter, Why TAM In The Traditional Sense Barely Matters & Why You Have To Invest In Customer Success Before You Think You Need It with Alexandr Wang, Founder & CEO @ Scale
Apr 22, 2019 · 27:03
✨ Early deal size and traditional TAM are less important than customer success investment.
Alexandr Wang
27:03
SaaStr 226: Survey Monkey CMO Leela Srinivasan on 7 Tips For Using Customer Feedback To Build Rabid Fans and Make More Money
Apr 18, 2019 · 22:53
✨ SurveyMonkey CMO Leela Srinivasan shares 7 tips for using customer feedback.
22:53
SaaStr 225: Biggest Lessons From The AppDynamics and GlassDoor Scaling, 3 Elements Marketing Team Comp Has To Be Tied To & How To Create True Alignment Between Marketing and Sales with Stephen Burton, VP of Smarketing at Harness.io
Apr 15, 2019 · 28:53
✨ Stephen Burton shares lessons from AppDynamics and GlassDoor scaling.
Stephen Burton
28:53
SaaStr 224: Zendesk CEO Mikkel Svane on Lessons from Zendesk Beyond $1B ARR
Apr 11, 2019 · 21:30
✨ Zendesk CEO Mikkel Svane shares lessons learned scaling beyond $1B ARR.
21:30
SaaStr 223: Intercom COO Karen Peacock on Scaling from $1MM to $500MM ARR: 5 Strategies to Drive Your Next Wave of Growth with Intercom
Apr 4, 2019 · 22:49
✨ Intercom COO Karen Peacock on scaling from $1M to $500M ARR.
22:49
SaaStr 222: Flexport CRO Ben Braverman on Why It Is Total Horseshit That The Best Sellers Don't Make Good Managers, Why Specialisation Does Not Lead To The Best Customer Experience & Scaling Revenue From $18k MRR in 2014 to a $472m Year In 2018
Apr 3, 2019 · 39:00
✨ Flexport CRO Ben Braverman on sales management and customer experience.
39:00
SaaStr 221: HBS Sr. Lecturer and Former Hubspot CRO Mark Roberge on His Step by Step Guide to Revenue Growth
Mar 28, 2019 · 30:00
✨ Mark Roberge provides a step-by-step guide to revenue growth.
30:00
SaaStr 220: Salesforce Mobile's EVP, Leyla Seka on Her Biggest Lessons Seeing Salesforce Scale From $500m to $16Bn, What Needs To Be In Place For Hyper-Scale & How Leaders Build Trust In Their Organisation
Mar 25, 2019 · 33:37
✨ Salesforce Mobile EVP Leyla Seka on scaling from $500M to $16B.
33:37
SaaStr 219: Atlassian President Jay Simons on How to Scale an Open Culture
Mar 21, 2019 · 21:17
✨ Atlassian President Jay Simons discusses scaling an open company culture.
21:17
SaaStr 218: Twilio Founder, Jeff Lawson & SendGrid CEO, Sameer Dholakia on Why Developer First Is A Maturation In The Supply Chain Of Software & Why With Software Innovation Costs Being Lower Than Ever, Operators Must Maximise The Number of "At Bat" Oppor
Mar 18, 2019 · 38:28
✨ Twilio Founder Jeff Lawson and SendGrid CEO Sameer Dholakia on developer-first.
38:28
SaaStr 217: Stripe COO Claire Hughes Johnson on The Trapdoor Decisions to Avoid When Scaling
Mar 14, 2019 · 25:04
✨ Claire Hughes Johnson, Stripe COO, shares scaling strategies from Google and Stripe.
25:04
SaaStr 216: Why Your Sales Team Is Not Working Together The Way You Think It Is, What Is Account Based Collaboration, How Can You Integrate It Into Your Organisation To Drive Conversion And Account Management & How To Prevent Silos Forming Within Your Tea
Mar 11, 2019 · 28:59
✨ Dan Reich discusses Troops.ai, a Slackbot for sales team collaboration.
28:59
SaaStr 215: Qualtrics Co-Founder and CEO Ryan Smith on The Things Nobody Tells You About an $8 Billion Acquisition
Mar 7, 2019 · 20:34
✨ Qualtrics CEO Ryan Smith reflects on the $8 billion SAP acquisition.
20:34
SaaStr 214: New Relic CRO Erica Schultz on What It Takes To Successfully Scale Into Enterprise & How The Very Best Reps Build Relationships With Their Leads
Mar 5, 2019 · 32:41
✨ Erica Schultz, New Relic CRO, details scaling into enterprise markets.
Their Leads
32:41
SaaStr 213: Redpoint's Tom Tunguz on What Makes The Most Effective Free Trial, What Makes Good vs Great When It Comes To Benchmarks for Assisted vs Unassisted Conversion & Why Scoring Leads May Actually Be Dangerous
Feb 26, 2019 · 35:40
✨ Tom Tunguz of Redpoint Ventures analyzes effective SaaS free trials.
35:40
SaaStr 212: Who Must Fundamentally Own Renewals Within Your Organisation, Why Burying Customer Success Under Sales Does Not Work & The Biggest Truisms On Talent That Are False and So Dangerous with Nick Mehta, CEO @ Gainsight
Feb 19, 2019 · 38:33
✨ Nick Mehta, Gainsight CEO, emphasizes customer success ownership for renewals.
Nick Mehta
38:33
SaaStr 211: The Ultimate Guide To SaaS Pricing From Investors @ Benchmark, Matrix, Upfront Ventures & Operators @ Figma, Snyk and Kustomer
Feb 11, 2019 · 26:20
✨ Investors and operators discuss SaaS pricing strategies and evolution.
26:20

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