✨
AI Summary
- Bret Taylor discusses the emergence of 'AI Architect' as new role at Sierra, with leaders responsible for defining, managing, and scaling conversational AI/CX platforms across enterprise
- From vantage point of 20 years in Silicon Valley leadership, Taylor explains how this architectural role differentiates companies building on conversational AI infrastructure
- AI Architects represent critical organizational shift as enterprises move beyond point solutions to integrated AI-first customer experience strategies
Guests on This Episode
BT
Bret Taylor
5 podcast appearances