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AI Summary
- Amanda Blanc, CEO of Aviva since July 2020, grew up in Wales with miner grandparents, instilling values of community, freedom, happiness, and fun
- Blanc prioritizes communication and learning from colleagues, holding virtual town-halls during Covid to invite direct feedback and understand company operations as a customer
- Key CEO insight: 'Be your own customer' to experience service quality firsthand; leadership requires open-minded conversation and continuous improvement mindset
Guests on This Episode
AB
Amanda Blanc
1 podcast appearance