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HBR IdeaCast
HBR IdeaCast

To Truly Delight Customers, You Need Aesthetic Intelligence

Nov 19, 2019 · 25m
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✨ AI Summary
  • Pauline Brown advocates for 'aesthetic intelligence' in leadership.
  • Stimulate all five senses to create customer delight.
  • Aesthetic intelligence differentiates businesses in crowded markets.

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