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HBR IdeaCast
HBR IdeaCast

The Trouble with Tech Companies (and Their Strategies)

Oct 7, 2025 · 26m
AI Summary
  • Cory Doctorow argues that large tech companies like Facebook and Google have declined from initially good products to prioritizing business customers and shareholders over end users
  • This shift toward profit maximization at user expense creates declining service quality and represents what Doctorow calls 'enshittification' of tech platforms
  • Prioritizing shareholders over users is bad for customers, companies, and broader economy and society, requiring structural changes to business incentives

Guests on This Episode

CD
Cory Doctorow
10 podcast appearances

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