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The Official SaaStr Podcast: SaaS | Founders | Investors
The Official SaaStr Podcast: SaaS | Founders | Investors

SaaStr 024: Nick Mehta, CEO @ Gainsight on Why Customer Success Is The New Sales

May 23, 2016 · 28:03
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✨ AI Summary
  • Customer success is the new sales driver for SaaS growth.
  • Nick Mehta highlights Gainsight's creation of the customer success category.
  • Focus on customer retention and value realization for long-term success.

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