The Official SaaStr Podcast: SaaS | Founders | Investors

The Official SaaStr Podcast: SaaS | Founders | Investors

SaaStr 078: To Get Early Customers You Have To Make People Uncomfortable & Why Customer Success Should be Actively Involved In The Upsell Process with Kathryn Minshew, Founder & CEO @ The Muse

Nov 28, 2016 · 28:21

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✨ AI Summary

Make potential customers uncomfortable to gain early traction.
Customer success teams should actively participate in upsells.
The Muse founder's journey from global health to tech.

Guests on This Episode

KM

Kathryn Minshew

2 podcast appearances

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