The Official SaaStr Podcast: SaaS | Founders | Investors

The Official SaaStr Podcast: SaaS | Founders | Investors

SaaStr 111: How To Build & Scale A Customer Success Team & Why You Must Hire Full Stack Engineers with Dan Burkhart, Founder & CEO @ Recurly

Apr 7, 2017 · 25:19

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✨ AI Summary

Dan Burkhart explains how to build and scale a customer success team.
The necessity of hiring full-stack engineers for SaaS companies.
Strategies for fostering customer loyalty and retention in subscription businesses.

Guests on This Episode

DB

Dan Burkhart

1 podcast appearance

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