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The Official SaaStr Podcast: SaaS | Founders | Investors
The Official SaaStr Podcast: SaaS | Founders | Investors

SaaStr 212: Who Must Fundamentally Own Renewals Within Your Organisation, Why Burying Customer Success Under Sales Does Not Work & The Biggest Truisms On Talent That Are False and So Dangerous with Nick Mehta, CEO @ Gainsight

Feb 19, 2019 · 38:33
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✨ AI Summary
  • Nick Mehta, Gainsight CEO, emphasizes customer success ownership for renewals.
  • Argues against burying customer success under sales departments.
  • Debunks dangerous, false truisms about talent and scaling.

Guests on This Episode

NM
Nick Mehta
5 podcast appearances

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