The Official SaaStr Podcast: SaaS | Founders | Investors

The Official SaaStr Podcast: SaaS | Founders | Investors

SaaStr 222: Flexport CRO Ben Braverman on Why It Is Total Horseshit That The Best Sellers Don't Make Good Managers, Why Specialisation Does Not Lead To The Best Customer Experience & Scaling Revenue From $18k MRR in 2014 to a $472m Year In 2018

Apr 3, 2019 · 39:00

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✨ AI Summary

Flexport CRO Ben Braverman on sales management and customer experience.
Challenges the notion that top sellers don't make good managers.
Scaled revenue from $18k MRR to $472m annually.

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