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The Official SaaStr Podcast: SaaS | Founders | Investors
The Official SaaStr Podcast: SaaS | Founders | Investors

SaaStr 227: Why Deal Size In The Early Days Does Not Matter, Why TAM In The Traditional Sense Barely Matters & Why You Have To Invest In Customer Success Before You Think You Need It with Alexandr Wang, Founder & CEO @ Scale

Apr 22, 2019 · 27:03
AI Summary
  • Early deal size and traditional TAM are less important than customer success investment.
  • Scale's founder Alexandr Wang discusses AI data training and validation.
  • Focus on customer success before you think it's necessary for growth.

Guests on This Episode

AW
Alexandr Wang
1 podcast appearance

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