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The Official SaaStr Podcast: SaaS | Founders | Investors
The Official SaaStr Podcast: SaaS | Founders | Investors

SaaStr 264: Gainsight COO Allison Pickens on Why Customer Success and Product Management Are The New Sales and Marketing, How To Approach Building and Scaling "Services" As A Revenue Line & How To Build A CS Team On A Tight Budget

Sep 9, 2019 · 33:09
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✨ AI Summary
  • Customer Success and Product Management are the new sales and marketing drivers.
  • Allison Pickens discusses scaling 'Services' as a revenue line.
  • Strategies for building a CS team on a tight budget.

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