The Official SaaStr Podcast: SaaS | Founders | Investors

The Official SaaStr Podcast: SaaS | Founders | Investors

SaaStr 418: 10 Rules for Defining Churn with Andrea Webb, SVP of Customer Success & Retention @ Solarwinds, and Tim Willey, the SVP of Commercial Strategy & Operations @ ForgeRock

Jan 14, 2021 · 25:55

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✨ AI Summary

10 rules for defining and understanding churn.
Strategies from Solarwinds and ForgeRock to combat churn.
Key insights for reducing churn and increasing ARR.

Guests on This Episode

AW

Andrea Webb

1 podcast appearance

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