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The Official SaaStr Podcast: SaaS | Founders | Investors
The Official SaaStr Podcast: SaaS | Founders | Investors

SaaStr 479: Enterprise, SMB and Everything In Between: How to Build a Business that Scales With Your Customers with Zendesk's CTO

Sep 6, 2021 · 50:20
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✨ AI Summary
  • Zendesk CTO Adrian McDermott on balancing SMB and enterprise growth.
  • Strategies for scaling to over $1B ARR sustainably.
  • Importance of serving diverse customer segments without alienating early adopters.

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