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The Official SaaStr Podcast: SaaS | Founders | Investors
The Official SaaStr Podcast: SaaS | Founders | Investors

SaaStr 563: Classic Episode: Why NPS From Your Whole Ecosystem Is Critical with Flexport Founder & CEO Ryan Petersen

Jun 10, 2022 · 23:32
AI Summary
  • Flexport's growth from a single-product company to a multi-billion dollar platform.
  • The importance of Net Promoter Score (NPS) beyond just customer satisfaction.
  • Empowering employees to create a positive impact on customer experience and business.

Guests on This Episode

FF
Flexport Founder
1 podcast appearance

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