The Official SaaStr Podcast: SaaS | Founders | Investors

The Official SaaStr Podcast: SaaS | Founders | Investors

SaaStr 756: From Challenges and Churn to Triumph - How to Deliver Exceptional Customer Support at Scale with Monday.com's VP of Customer Experience

Aug 14, 2024 · 36:08

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✨ AI Summary

Monday.com's VP of Customer Experience discusses scaling support.
Strategies include AI, chatbots, and building expert teams.
Focus on overcoming challenges and ensuring customer satisfaction.

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