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The Official SaaStr Podcast: SaaS | Founders | Investors
The Official SaaStr Podcast: SaaS | Founders | Investors

SaaStr 783: How to Build a World-Class Customer Success Machine - Top Lessons from the CRO of Notion and VP of CS at GitHub

Feb 5, 2025 · 23:48
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✨ AI Summary
  • Notion CRO and GitHub VP of CS share lessons on building world-class customer success.
  • Focus on effective team building, crucial KPIs, and balancing investment in customer success.
  • Learn about fostering strong CRO-CCO relationships and structured customer success programs.

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