The Official SaaStr Podcast: SaaS | Founders | Investors

The Official SaaStr Podcast: SaaS | Founders | Investors

SaaStr 849: How We Built Our AI VP of Customer Success with SaaStr's CEO and CAIO

Apr 8, 2026 · 01:05:37

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✨ AI Summary

QB1, SaaStr's AI VP of Customer Success, evolved from a sponsor portal.
Achieved 70% fewer billable hours and 10x customer engagement.
Details on building QB1, including challenges and solutions.

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