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Stanford Graduate School of Business
Stanford Graduate School of Business

The Industrialist's Dilemma: Hubert Joly, Chairman and CEO of Best Buy

May 3, 2019 · 0:07:54
AI Summary
  • Best Buy transformed from an existential threat to a trusted tech partner.
  • Focus shifted to fixing core business and then tech integration services.
  • Offers tech support for any product, regardless of purchase location.

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