PodcastIntel
Sign in Get Started Free
Stanford Graduate School of Business
Stanford Graduate School of Business

Innovative Product Leadership — Defining Customer Experience

Feb 11, 2020 · 0:02:42
AI Summary
  • Defining the customer experience in marketing.
  • Understanding what constitutes a customer's journey.
  • Establishing a clear customer experience framework.

Guests on This Episode

DE
Defining Customer Experience
1 podcast appearance

More from Stanford Graduate School of Business

Stanford Graduate School of Business
Apr 8, 2026 · 0:26:53
View all episodes →

Get AI Summaries for Every New Episode

Subscribe to Stanford Graduate School of Business and get AI summaries, guest tracking, and email digests delivered automatically.

Sign Up Free →