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Stanford Graduate School of Business
Stanford Graduate School of Business

Brian Chesky, Co-Founder and CEO of Airbnb: Designing a 10-star Experience

Feb 27, 2023 · 0:55:29
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✨ AI Summary
  • Brian Chesky shares Airbnb's founding story and growth strategies.
  • Discussed acquiring customer loyalty and crisis management lessons.
  • Insights on designing a 10-star customer experience.

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