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Stanford Graduate School of Business
Stanford Graduate School of Business

91. Um, like, so: How Filler Words Can Create More Connected, Effective Communication

May 23, 2023 · 0:30:20
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✨ AI Summary
  • Filler words like 'um' and 'so' can convey social messages.
  • Linguist Valerie Fridland explains the value of 'crutch words'.
  • Matt Abrahams discusses how and when to use filler words.

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