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AI Summary
- Chris Voss, former FBI hostage negotiator, teaches tactical empathy—deeply connecting by understanding perspectives to influence negotiation outcomes
- Introduces powerful techniques including mirroring and labeling to build rapport, and reveals why getting a 'No' is strategically valuable in negotiations
- Demonstrates how high-stakes negotiation principles from hostage situations apply to business deals and everyday interactions to achieve better outcomes
Guests on This Episode
CV
Chris Voss
26 podcast appearances