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AI Summary
- Dee Hock built Visa by organizing it as a chaordic system balancing chaos and order, creating a structure that transcended traditional mechanistic organization models
- At the pinnacle of success, Hock walked away to live in isolation and anonymity, trading money for time and position for liberty to cage his inner demons of ego and ambition
- Visa emerged from an environment of unorthodox convictions about organization, developed after Hock experienced a failure at age 36 and learned how Industrial Age companies dysfunction