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2M service calls. 30% resolved by AI agents.

Sep 28, 2026 · 0:08:01
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✨ AI Summary
  • Adecco Group uses Agentforce Voice + Service for call handling.
  • Data 360 provides context; Agent Fabric + Informatica route work.
  • Humans provide judgment, empathy, and care for an agentic enterprise.

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