Alex Kantrowitz

Alex Kantrowitz

Is The Future Customer Experience AI Talking To AI? — With Tony Bates

Sep 11, 2026 · 0:35:04

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✨ AI Summary

Tony Bates discusses AI agents transforming customer-company interactions.
Businesses will see personal AI agents communicate with corporate agents.
Humans remain essential despite automation of routine interactions.

Guests on This Episode

(born 1939) · 1 podcast appearance

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