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Masters of Scale
Masters of Scale

When AI agents do your shopping, everything changes, with Shopify’s Jess Hertz

Sep 1, 2026 · 00:29:52
✨ AI Summary
  • AI agents are revolutionizing e-commerce, shifting power from big brands to discoverability.
  • Shopify COO Jess Hertz discusses the agentic shopping revolution and building AI infrastructure.
  • Shopify engineers have freedom with AI tokens, unlike businesses focused on ROI.

Guests on This Episode

JH
Jess Hertz
2 podcast appearances

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