The Tim Ferriss Show

The Tim Ferriss Show

#532: Sheila Heen of The Harvard Negotiation Project — How to Navigate Hard Conversations, the Subtle Art of Apologizing, and a Powerful 60-Day Challenge

Sep 15, 2021 · 01:59:30

✨ AI Summary

Sheila Heen offers guidance on navigating difficult conversations effectively.
She discusses the nuances of apologizing and provides a 60-day challenge.
Takeaway: Practice active listening and empathy for better conflict resolution.

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